273 Group Fitness Success in 2020 with Emma Barry and Tracy Minnoch-Nuku

Emma Barry consults to the fastest-growing segments in the sector: boutique studios, budget clubs, digital workouts and fit-tech start-ups.

A founding member of group fitness programming juggernaut Les Mills International, former Director of Programming for Equinox and currently consulting to Basic-Fit – the fastest growing value-based chain in Europe.

Emma is fluent in what happens next in boutique fitness. She draws on considerable industry experience and understanding of trends to coach owners in saving precious time and money as they open a new studio, scale their concept or refresh their club-in-a-club model.

Tracy Minnoch-Nuku has grown up in the fitness industry, from starting as an 18-year old “aerobics” teacher through to managing personal training and group training teams in New Zealand.

As one of the original Master Trainers for Les Mills New Zealand, Tracy was headhunted to support the growth of Fitness First Asia and moved to Hong Kong and then Malaysia. Over 5 years, she trained 1000’s of instructors and built a support management team for the rapid roll out of group classes.

Tracy set up support business for Les Mills in South East Asia and after 7 years and a new trainer team of 80 international trainers across 8 countries including China, Tracy joined her husband in setting up their own brand of fitness boutique clubs – FIRE Fitness.


Your Podcast Snapshot:

  • 3 key metrics we should improve around customer service
  • Action steps to achieve the result for each metric
  • Tips to remain focused on your New Years customer service resolution

Episode Timeline

  • 00:01  Join us at the #FBPFamily Meet Up at IHRSA 2020
  • 00:57  Your Fitness Business Podcast Snapshot
  • 00:31  Thank you to our foundation partner Active Management
  • 01:49   What’s coming up on this week show

Part 1 – Emma Barry

  • 04:26  3 key metrics we should improve around customer service
  • 07:57  Action steps to achieve the result for each metric
  • 12:01   About SoulCycle Soul Beat
  • 17:22  Tips to remain focused on your New Years customer service resolution

Part 2 – Tracy Minnoch-Nuku

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Contact today’s guests:

Emma Barry 
Website:  http://emmabarry.com/
Facebook:  https://www.facebook.com/emmaccbarry/
Instagram: https://www.instagram.com/emmaccbarry/
LinkedIn: https://www.linkedin.com/in/emma-barry-51ba6a3/

Tracey Minnoch-Nuku 

This Weeks Precor Quick Fire Five Guest: Robert Jackson from FitnessBI

Recommended by Robert Jackson
https://asana.com/
https://slack.com/

https://amzn.to/38qNAZC

This Weeks Rewind Show:

In The Trenches of a Market Leading Fitness Business 

During the episode you will learn:

  • What it’s like in the trenches of Les Mills Newmarket NZ
  • The value of 30 minute fitness classes
  • The role of virtual classes in a fitness facility

This Weeks Podcast Partners

Active Management

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6 Young Entrepreneurs With Amazing Personal Brands

6 Young Entrepreneurs With Amazing Personal Brands
There are many young entrepreneurs who have made a positive impact in their chosen career paths. These are heroes and heroines that broke the mold in their own unique ways to create a positive impact in this world. Here’s a quick look at some young entrepreneurs worth knowing and learning from.
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This Fitness CEO is Revolutionizing the Franchise Industry Just By Caring More

How to Balance These 4 Hunger Hormones

Even though a lot of the time our bodies might feel a little bit out of whack, they actually function like a fine-tuned machine, with a huge variety of components and mechanisms working in harmony to help us breathe, move, function, and live. And one of the main mechanisms that influence how your body operates is the hormone, a regulatory substance that gives signals to your cells, tissues, and organs about how to behave.



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272 Sgt Ken Weichert How to Set Your 2020 Up For Success

Ken Weichert, better known as “SGT Ken” is an award-winning international speaker, six-time US Army Soldier of the Year, Master Fitness Trainer, Master Resilience Trainer, Counterintelligence Agent and decorated combat veteran.

Ken is a Certified Speaking Professional, a member of the National Speakers Association, and a graduate of the John C. Maxwell Coach, Teacher, Trainer and Speaker Course.

He is a multi award winner including IDEA WORLD 2016 Fitness Instructor of the Year and CanFitPro 2017 International Presenter of the Year amongst his many recognitions.

Ken was awarded his tenth Army Commendation Medal for creating the Warrior Fit Camp program for the Tennessee Army National Guard Suicide Prevention Task Force, helping thousands of Armed Service Members turn stress into strength and obstacles into opportunities through physical and emotional resiliency coaching and leadership training.

Ken Weichert (aka SGT Ken®)

  • Award-winning international speaker and coach
  • Six-time US Army Soldier of the Year
  • Master Fitness Trainer
  • Master Resilience Trainer
  • Counterintelligence Agent and decorated combat veteran
  • CSP® (Certified Speaking Professional™)
  • John C. Maxwell Coach, Teacher, Trainer and Speaker Course
  • Director of Programming an Education, WaterRower®
  • canfitpro Best New Presenter of the Year (2011)
  • IDEA Fitness Instructor of the Year (2016)
  • canfitpro International Presenter of the Year (2017, 2019)

Video BIO for SGT Ken®: https://www.youtube.com/watch?v=w9en-C3Ow4A


Your Podcast Snapshot:

  • Ways fitness professionals can set their 2020 up for success
  • Tips on how to set a goal and stick to it
  • What to do when the going gets tough and we lose motivation

Episode Timeline

Did you love today’s episode? Leave a Review here

Contact todays guest, Sgt Ken Weichert

Sgt Ken Website SgtKen.com 

Stephanie Weichert Website https://stephanieweichert.com/

Facebook https://www.facebook.com/SGTKenW/

Instagram https://www.instagram.com/sgtkenw/?hl=en

Book:  Everything I would have said

This Weeks Precor Quick Fire Five Guest: Emma Barry

BUILDING A BADASS BOUTIQUE – Purchase link coming soon 

This Weeks Rewind Show:

How to embrace change in your career and life with Terry Hawkins 

During the episode you will learn:

  • Why you should work with people that compliment your skillset
  • The importance of adapting to change
  • And Terry shared advice for women pursuing their career goals

This Weeks Podcast Partners

Active Management

OneFitStop

 

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